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290 lines
10 KiB
PHP
Executable File
290 lines
10 KiB
PHP
Executable File
<?php
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namespace app\api\controller;
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use addons\kefu\library\Common;
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use app\common\controller\Api;
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use think\Db;
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use EasyWeChat\Factory;
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/**
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* KeFu 接口
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*/
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class Kefu extends Api
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{
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// 无需登录的接口,*表示全部
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protected $noNeedLogin = ['acceptWxMsg', 'goodsList', 'orderList'];// 实际使用中请去除`goodsList`和`orderList`
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// 无需鉴权的接口,*表示全部
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protected $noNeedRight = ['*'];
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protected $wxBizMsg; // 消息加解密和辅助类实例
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/*
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* 获取未读消息数量
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*/
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public function getUnreadMessagesCount()
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{
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$user = $this->auth->getUser();
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// 验证为客服用户
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$kefu_user_info = Common::checkKefuUser(false, $user->id);
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// 获取与客服的会话
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$kefu_session_id = Db::name('kefu_session')->where('user_id', $kefu_user_info['id'])->value('id');
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if ($kefu_session_id) {
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$unread_msg_count = Db::name('kefu_record')
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->where('session_id', $kefu_session_id)
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->where('sender_identity', 0)
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->where('status', 0)
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->count('id');
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} else {
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$unread_msg_count = 0;
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}
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$this->success('ok', $unread_msg_count);
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}
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/*
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* 获取最后一条未读消息
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*/
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public function getUnreadMessages()
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{
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$user = $this->auth->getUser();
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$kefu_user_info = Common::checkKefuUser(false, $user->id);// 验证为客服用户
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$this->success('ok', Common::getUnreadMessages($kefu_user_info['user_id']));
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}
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/*
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* 演示用订单列表接口
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*/
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public function orderList()
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{
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// $user = $this->auth->getUser();
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$logo = cdnurl('/assets/addons/kefu/img/buoy1.png', true);
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$order_list = [
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[
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'id' => 1,
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'subject' => '接口演示订单标题-这是一个演示订单，我来自接口/api/KeFu/orderList',
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'logo' => $logo,
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'note' => '接口：/api/KeFu/orderList',
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'price' => '99',
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'number' => 1
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],
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[
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'id' => 2,
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'subject' => '小米9耳机正品type-c适用于8se/10半入耳式mix3 7pro note3/5原装',
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'logo' => $logo,
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'note' => '订单属性订单属性',
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'price' => '101',
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'number' => 2
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],
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[
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'id' => 3,
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'subject' => '小米9正品耳机等3件商品',
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'logo' => $logo,
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'note' => '颜色：红色；礼盒：不要礼盒',
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'price' => '100',
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'number' => 3
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]
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];
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$this->success('ok', $order_list);
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}
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/*
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* 演示用商品列表接口
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* 此接口用于返回客服前台可用的商品列表
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*/
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public function goodsList()
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{
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// $user = $this->auth->getUser();
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$logo = cdnurl('/assets/addons/kefu/img/buoy1.png', true);
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$goods_list = [
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[
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'id' => 1,
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'subject' => '接口演示商品名称-这是一个演示商品，我来自接口/api/KeFu/goodsList',
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'logo' => $logo,
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'note' => '接口：/api/KeFu/goodsList',
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'price' => '99'
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],
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[
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'id' => 2,
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'subject' => '小米9耳机正品type-c适用于8se/10半入耳式mix3 7pro note3/5原装',
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'logo' => $logo,
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'note' => '小米通用',
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'price' => '101'
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],
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[
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'id' => 3,
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'subject' => '小米9耳机正品type-c适用于8se/10半入耳式mix3 7pro note3/5原装',
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'logo' => $logo,
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'note' => '小米通用',
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'price' => '100'
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]
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];
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$this->success('ok', $goods_list);
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}
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/*
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* 接受/处理来自微信的消息
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*/
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public function acceptWxMsg()
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{
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$echostr = $this->request->get('echostr');
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$data = $this->request->only(['msg_signature', 'timestamp', 'nonce', 'Encrypt']);
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if ($echostr) {
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if ($this->checkSignature()) {
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echo $echostr;
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return;
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}
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}
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// 获取微信小程序配置
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$wechat_temp = Db::name('kefu_config')
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->whereIn('name', 'wechat_app_id,wechat_app_secret,wechat_token,wechat_encodingkey')
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->select();
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foreach ($wechat_temp as $key => $value) {
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$wechat_config[$value['name']] = $value['value'];
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}
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$config = [
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'app_id' => $wechat_config['wechat_app_id'],
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'secret' => $wechat_config['wechat_app_secret'],
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'token' => $wechat_config['wechat_token'],
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'aes_key' => $wechat_config['wechat_encodingkey'],
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/*'log' => [
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'level' => 'debug',
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'file' => RUNTIME_PATH . 'log/kefu_wechat.log',
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],*/
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];
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$app = Factory::miniProgram($config);
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$service = $app->customer_service;
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$msg = '';
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$this->wxBizMsg = new \addons\kefu\library\WechatCrypto\WXBizMsgCrypt();
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$errCode = $this->wxBizMsg->decryptMsg($data['msg_signature'], $data['timestamp'], $data['nonce'], $data['Encrypt'], $msg);
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if ($errCode == 0) {
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$msg = json_decode($msg, true);
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if (!$msg) {
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\think\Log::record('微信客服消息解析出错，消息内容:' . $msg, 'notice');
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echo "success";
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return;
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}
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if (!empty($msg['MsgType']) && in_array($msg['MsgType'], ["text", "image"])) {
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if ($msg['MsgType'] == "image") {
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$dlImg = $this->wxBizMsg->saveImg($msg['MediaId']); // 保存图片
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$content = request()->domain() . $dlImg;
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$message_type = 1;
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} else {
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$content = $msg['Content'];
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$message_type = 0;
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}
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$session = $this->wxBizMsg->userInitialize($msg['FromUserName']);
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if ($session['code'] == 1 || $session['code'] == 2) {
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if (Db::name('kefu_blacklist')->where('user_id', $session['kefu_user']['id'])->value('id')) {
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$this->wxBizMsg->sendMessage('您的消息被拒收了，请注意您的发言~', $msg['FromUserName']);
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return;
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}
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if ($session['session']) {
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// 通知客服新消息
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$res = Common::socketMessage($session['session']['id'], $content, $message_type, $session['session']['user_id'] . '||user');
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} else {
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$user_info = Common::userInfo($session['kefu_user']['id'] . '||user');
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$last_leave_message_time = Db::name('kefu_leave_message')
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->where('user_id', $user_info['id'])
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->order('createtime desc')
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->value('createtime');
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if ($last_leave_message_time && ($last_leave_message_time + 20) > time()) {
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$this->wxBizMsg->sendMessage('由于当前无客服代表在线，请不要频繁发送消息，感谢您的支持！', $msg['FromUserName']);
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echo "success";
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return;
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}
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$leave_message = [
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'user_id' => $user_info['id'],
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'name' => $user_info['nickname'],
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'message' => $content,
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'createtime' => time(),
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];
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if (Db::name('kefu_leave_message')->insert($leave_message)) {
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$leave_message_id = Db::name('kefu_leave_message')->getLastInsID();
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// 记录轨迹
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$trajectory = [
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'user_id' => $user_info['id'],
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'csr_id' => 0,
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'log_type' => 6,
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'note' => $leave_message_id,
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'url' => '',
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'referrer' => '',
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'createtime' => time(),
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];
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Db::name('kefu_trajectory')->insert($trajectory);
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$this->wxBizMsg->sendMessage('留言成功！', $msg['FromUserName']);
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}
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}
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} elseif ($session['code'] == 0) {
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$this->wxBizMsg->sendMessage($session['msg'], $msg['FromUserName']);
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}
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} else {
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$session = $this->wxBizMsg->userInitialize($msg['FromUserName']);
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if ($session['code'] == 1 || $session['code'] == 0) {
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$this->wxBizMsg->sendMessage($session['msg'], $msg['FromUserName']);
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}
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}
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} else {
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\think\Log::record('微信客服消息解析出错，消息内容 errCode:' . $errCode, 'notice');
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}
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echo "success";
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return;
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}
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/*是否是验证消息*/
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private function checkSignature()
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{
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$wechat_token = Db::name('kefu_config')->where('name', 'wechat_token')->value('value');
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$signature = $this->request->get('signature');
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$timestamp = $this->request->get('timestamp');
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$nonce = $this->request->get('nonce');
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$tmpArr = [$wechat_token, $timestamp, $nonce];
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sort($tmpArr, SORT_STRING);
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$tmpStr = implode($tmpArr);
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$tmpStr = sha1($tmpStr);
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if ($tmpStr == $signature) {
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return true;
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} else {
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return false;
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}
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}
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}
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