add

2026-01-28 23:48:20 +08:00
commit b8cd0c9418
1293 changed files with 184011 additions and 0 deletions
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+<?php
+
+namespace app\models\chat;
+
+use think\Model;
+
+/**
+ * 客服状态配置模型
+ * Class ChatAdminStatus
+ * @package app\models\chat
+ */
+class ChatAdminStatus extends Model
+{
+    protected $table = 'cg_chat_admin_status';
+    protected $pk = 'id';
+    protected $autoWriteTimestamp = true;
+
+    /**
+     * 获取客服配置
+     */
+    public static function getByAdminId(int $adminId): ?array
+    {
+        $status = self::where('admin_id', $adminId)->find();
+        return $status ? $status->toArray() : null;
+    }
+
+    /**
+     * 获取或创建客服配置
+     */
+    public static function getOrCreate(int $adminId): array
+    {
+        $status = self::getByAdminId($adminId);
+        if ($status === null) {
+            $data = [
+                'admin_id' => $adminId,
+                'max_sessions' => 10,
+                'is_enabled' => 1,
+                'create_time' => time(),
+                'update_time' => time(),
+            ];
+            self::insert($data);
+            $status = $data;
+        }
+        return $status;
+    }
+
+    /**
+     * 更新最后在线时间
+     */
+    public static function updateLastOnlineTime(int $adminId): void
+    {
+        self::where('admin_id', $adminId)->update([
+            'last_online_time' => time(),
+            'update_time' => time(),
+        ]);
+    }
+
+    /**
+     * 获取启用客服功能的管理员ID列表
+     */
+    public static function getEnabledAdminIds(): array
+    {
+        return self::where('is_enabled', 1)->column('admin_id');
+    }
+}